Privacy Policy



What this Privacy Policy covers

This Privacy Policy covers TripHax's treatment of personally identifiable and other information that TripHax collects and receives, including information related to your past use of TripHax products and services. “Data” and “information” includes information about you that is personally identifiable, such as your name, address, email address or phone number, and that is not otherwise publicly available. Where applicable, we explicitly point out the use of personally identifiable data within our privacy policies. All other data is anonymous to us or is used pseudonymously.

This Privacy Policy also provides information about cookies, TripHax's and third parties' use of cookies, and how you can disable such cookies.

This Privacy Policy does not apply to the practices of companies that TripHax does not own or control, or to people that TripHax does not employ or manage.

Information collection & use

TripHax (as data controller) collects personally identifiable information when you register for a TripHax account, when you use the TripHax application, when you enter promotions or competitions and when you visit TripHax pages or the pages of certain TripHax partners outside the branded TripHax network of websites. TripHax may combine information (including personally identifiable information) about you that we have with information that we obtain from business partners or other companies.

When you register with TripHax, we ask for personally identifiable information such as your name, email address, and gender.

TripHax collects information about your transactions with us and with some of our business partners.

TripHax also automatically receives and records information on our server logs from your browser or the TripHax applicarion including your IP address, TripHax cookie information, software and hardware attributes, and the page that you requested. Once you register with TripHax and sign in to our services, you are no longer anonymous to us and your usage data will be connected to your account.

TripHax uses your information (including anonymous and pseudonymous information, as well as personally identifiable information) for the following general purposes: to personalise the advertising and content that you see, fulfil your requests for our services, improve our products and services, contact you, conduct research and provide anonymous reporting for internal and external clients.

Data transfer

Your personal information may be transferred to countries other than your own, especially to servers in Europe, to process and store data in accordance with this Privacy Policy and to provide you with products and services. Some of these countries may not have the same data protection safeguards as the country where you reside. By using our products and services, you consent to us transferring your data to these countries. We are committed to ensuring that your information is protected and we apply safeguards in accordance with applicable law. You can find more information about this in the Data transfer topic.

Information sharing & disclosure

TripHax does not rent, sell or share information about you (including personally identifiable information) with other people or non-affiliated companies, except to provide products or services that you have requested, when we have your permission or in the following circumstances:

TripHax displays targeted advertisements based on anonymised or pseudonymised data and information, and TripHax may also display targeted advertisements based on personally identifiable information. Advertisers (including ad-serving companies) may assume that people who interact with, view or click targeted ads meet the targeting criteria – for example, females from a particular geographic area. TripHax does not provide any personally identifiable information to the advertiser when you interact with or view a targeted ad. However, by interacting with or viewing an ad, you are consenting to the possibility that the advertiser will make the assumption that you meet the targeting criteria used to display the ad.

Cookies & similar technologies

TripHax may set and access TripHax cookies on your computer. We may also set and access device identifiers which could include IP address, user agent information (browser version, OS type and version) and device-provided identifiers. Once you log in to TripHax on your device, TripHax may recognise your device to provide you with a personalised experience, independent of your device settings.

TripHax lets other companies that show advertisements on some of our pages set and access their cookies on your computer. Other companies' use of their cookies and device identifiers is subject to their own privacy policies, not this one. Advertisers or other companies do not have access to TripHax's cookies.

Your ability to edit & delete your account information & preferences

You can edit your TripHax account information at any time.

We reserve the right to send you certain communications, such as service announcements and administrative messages and other communications relating to the TripHax service, without offering you the opportunity to opt out of receiving them.

You may delete your TripHax account by visiting our Account deletion page, verifying your password once more and confirming your choice to terminate the account.

Confidentiality & security

We limit access to information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

Posting on publicly accessible areas

A publicly accessible area is any area of TripHax that is accessible by the general public and may be indexed by search engines.

TripHax allows you to post, submit and exchange content and information on publicly accessible areas, such as social networks, forums and bulletin boards.

You should exercise caution if you choose to disclose personally identifiable information in a publicly accessible area. Remember that this information may remain indefinitely in the publicly accessible area of the service. Also, depending on the particular service, other users may also be able to view two or more of your individual postings collectively.

You are solely responsible for any information that you disclose and disseminate on publicly accessible areas.

If you have a concern about any personally identifiable information that you have posted on any publicly accessible areas and are unable to delete or edit it, please refer your query to Customer Care.

Other disclaimers

TripHax disclaims any responsibility for any harm and/or damages resulting from the use of the application and/or the downloading of postings of other parties.

By making Content available, the user represents and warrants that the downloading, copying and use of the Content will not infringe any intellectual property, privacy, publicity or proprietary rights (including but not limited to the copyright, patent, trademark or trade secret rights, of any third party).

The user must not use TripHax for any purpose that is unlawful or prohibited by the "Privacy Policy - Terms of Use" or any applicable laws.

In the case of a user who may infringe or repeatedly infringes the copyrights or other intellectual property rights of TripHax or others, TripHax may, in its discretion, terminate and/or deny access to, and/or deny use of the Application, Products, and/or Services

Changes to this Privacy Policy

TripHax may amend this policy from time to time. If we make any substantial changes in the way we use your information, we will notify you by sending a notice to the email address specified in your TripHax account or by posting a prominent notice on our pages.

Questions or suggestions

If you have questions or suggestions, complete out feedback form